Frequently Asked Questions

Everything you need to know about our premium caviar and delivery services.

How is my caviar shipped to ensure freshness?

We use specialized temperature-controlled packaging, including insulated liners and reusable ice packs, to maintain the perfect chilled environment during transit via overnight shipping.

How long will the caviar last after it arrives?

Unopened tins can be stored in the coldest part of your refrigerator for up to 4-6 weeks. Once opened, we recommend consuming the caviar within 24 to 48 hours for the best flavor experience.

What is the recommended way to serve Imperia Caviar?

Caviar should be served chilled. We recommend using a mother-of-pearl spoon to avoid oxidation, which can occur with metal spoons and alter the delicate flavor profile.

Do you offer international shipping?

Currently, we only ship within the United States due to strict CITES regulations and the highly perishable nature of our products.

What is your return policy for perishable goods?

Due to the sensitive nature of our products, we cannot accept returns. However, if your order arrives damaged or compromised, please contact our support team within 24 hours for a replacement or refund.

Is Imperia Caviar sustainably sourced?

Yes, we are committed to ecological responsibility. All our caviar is sourced from sustainable sturgeon farms that adhere to strict environmental standards and CITES regulations.